AARK Creations Inc. – Privacy Policy
Last updated: October 13, 2025
1. Overview
AARK Creations (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases of our handcrafted jewellery.
By using our website or providing personal information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: name, email address, and phone number.
Billing and Shipping Details: address, postal code, and delivery instructions.
Payment Information: payment card details processed securely through Stripe. We do not store or access full payment data beyond what is retained by our payment processor.
Order and Transaction Data: order history, purchased items, and customer support communications.
Website Usage Data: browser type, IP address, time zone, device information, and pages visited.
Cookies and Tracking Technologies: to improve site functionality, security, and user experience.
3. How We Use Your Information
Your information is collected and used for legitimate business purposes, including:
Processing and fulfilling your orders (including shipping and returns).
Communicating with you about your order status, account, or inquiries.
Improving our products, services, and website experience.
Sending optional marketing or promotional communications if you have opted in.
Preventing fraud, protecting our website, and ensuring transaction security.
Complying with legal obligations under Canadian law.
4. Legal Basis for Processing (Applicable to Canadian and International Users)
When required by law, we rely on one or more of the following legal basis for processing your personal information:
Performance of a Contract: to process and deliver your purchase.
Your Consent: for marketing, cookies, and analytics.
Legal Obligation: to comply with tax, audit, or reporting requirements.
Legitimate Interests: to maintain business operations, detect fraud, and enhance services.
5. Sharing Your Information
We may share your information only as necessary to operate our business, including:
Service Providers: payment processors (Stripe), shipping couriers, and IT support partners who assist with order fulfillment.
Legal Authorities: when required to comply with legal or regulatory obligations.
Business Transfers: in the event of a merger, acquisition, or sale of business assets.
We do not sell or rent your personal information.
6. Cookies and Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
Remember your preferences and improve website functionality.
Analyze traffic and usage trends.
Personalize content and promotions.
Enhance security and prevent fraud.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymized.
8. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we continuously strive to protect your data.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for certain uses, such as marketing communications.
Request information about how your data is being used.
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our messages or by contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, external resources). We are not responsible for the privacy practices or content of these external sites.
11. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
12. Compliance with Canada’s Anti-Spam Legislation (CASL)
All marketing communications comply with Canada’s Anti-Spam Legislation (CASL). You may withdraw consent to receive electronic communications at any time by using the unsubscribe link in our messages or by contacting us directly.
13. Cookie Preferences
Visitors can manage cookie preferences through their browser settings or, where available, through our on-site Cookie Settings banner. Adjusting these preferences may affect certain functionalities of the website.
14. International Transfers
If your data is transferred or stored outside of Canada, we ensure that it is protected in accordance with this policy and applicable data protection laws.
12. Updates to this Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated on our website with an updated “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised policy.
13. Contact Information
For privacy-related inquiries, requests, or complaints, please contact:
AARK Creations
Email: info@aarkcreations.ca
Website: www.aarkcreations.ca
Note: By using our website or completing a purchase, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described.